Free freight for orders over $50. All orders under $50, freight is $6 anywhere in New Zealand.
We aim to have your order on the courier as soon as we can. Please allow 2 to 3 working days for Auckland deliveries, 3 to 4 for North Island deliveries and 5 to 6 for South Island deliveries. Rural Deliveries will be an extra 2 to 3 days (Please make sure you mention your RD when placing your order to avoid further hold up).
Around Public Holiday periods, please allow a few extra working days to receive your delivery. During the Christmas period, please expect the courier delivery to take a little longer than usual!
If you have ordered the wrong colour or have changed your mind about your order, you will pay for shipping costs to return it back to us for exchange or a gift card. If you receive an item, that is faulty or broken Baby Store Online are happy to replace the goods and pay for shipping cost.
Should you change your mind we will happily provide an exchange or gift card subject to the following conditions;
- Returned goods to be accompanied with a receipt.
- The goods returned within 30 days of delivery.
- The goods need to be in the original condition as purchased. If goods are faulty, we will meet our obligations under the Consumer Guarantees Act but proof of purchase is required.
- Faulty goods must be returned to us as soon as possible. Freight charges will not be borne by the customer.